ShopManager User Guide - v3.1.5


Troubleshooting

In addition to the below items, take a look at our Knowledgebase for common problems.

PATH_INFO

If you find that no matter what you put in your URL only the dashboard is loading, it might be that your server does not support the PATH_INFO variable needed to serve search-engine friendly URLs. As a first step, open your _application/config/config.php file and look for the URI Protocol information. It will recommend that you try a couple alternate settings.

PHP Short Tags

If your server does not support PHP SHORT TAGS, you will need to open _application/config/config.php and change: $config['rewrite_short_tags'] = FALSE; to $config['rewrite_short_tags'] = TRUE; Or, where possible, enable PHP Short Tags with a php.ini file.

.htaccess

The default htaccess file will work on 90% of servers. Should you receive 404 errors, try changing the following: RewriteRule ^(.*)$ /index.php/$1 [L] to RewriteRule ^(.*)$ /index.php?/$1 [L]