ShopManager User Guide - v3.1.5


Customer Details

Once you've added a customer, you can see all the details for this customer, including:

Updating

You can update the details for your customer by simply editing the text-boxes on the left-hand side, and clicking Update Customer.

Passwords

If you use CustomerCentral, you can generate a new password for your customer by clicking the appropriate 'Send New Password By:' button for either Email or SMS. A new password will immediately be sent by that medium, and their old password will no longer be valid.

Directions

Directions: You can get directions from your store to the customers address by clicking the Google Map in the bottom-left-hand corner of the page.

Customer History

The right-hand-side of the page will list the following for the customer:

Delete A Customer

To delete a customer, click the 'Delete Customer' button in the left-hand column. You must first delete any jobs, invoices, computers and on-sites associted with a customer before you can delete them.